Distance Sales Agreement

1. Parties

Seller / Service Provider: RiderHub

Buyer / User: The user who purchases a paid subscription or digital service through RiderHub.

This agreement applies to RiderHub paid digital services and subscriptions. If the purchase is made through the App Store or Google Play, payment and subscription management are also subject to the relevant store rules.

2. Service Subject

RiderHub provides motorcycle community, route, event, ride recording, voice room, digital garage, and similar app features. Paid plans may increase feature access, usage limits, or storage/access rights.

3. Price and Payment

Plan names, prices, currency, taxes, promotions, trial periods, and renewal terms are shown on the payment screen. Store prices may vary by region, currency, tax, and promotion.

Payment is processed by the App Store, Google Play, or the supported payment provider. RiderHub does not store full card numbers.

4. Delivery and Use

The digital service is activated on your account after payment confirmation. Subscription entitlement may take a short time to appear depending on store confirmation, internet connection, or subscription provider processing.

After purchase or restore, your plan status is refreshed in the app.

5. Subscription Renewal and Cancellation

Subscriptions may renew automatically unless stated otherwise on the payment screen. Renewal, cancellation, refund, and payment management follow the rules of the App Store, Google Play, or the relevant payment provider.

You can cancel your subscription through your store account. Deleting the app or closing your RiderHub account may not automatically cancel your store subscription.

6. Withdrawal and Refunds

Digital services may begin immediately after payment. Therefore, withdrawal and refund conditions may vary depending on the purchase channel and applicable law.

For purchases made through the App Store or Google Play, refund requests are handled through the relevant store refund process.

7. Liability

RiderHub works to provide the service with reasonable care. However, RiderHub may not be responsible for interruptions caused by internet connection, device permissions, store systems, third-party services, or user conduct.

Nothing in this agreement removes statutory consumer rights.

8. Contact

Billing and subscription questions: billing@riderhub.app

General support: support@riderhub.app